skip to main content

Toucan Collect. Fundraising at your fingertips!

Collect and manage donations anytime, anywhere with this simple, secure app. Turn any compatible smartphone into a contactless donation device - no extra hardware needed. Built-in cash depositing replaces paper processes, giving your charity a fully digital, auditable way to handle donations.

Speak to our team to raise funds risk free Speak to our team to raise funds risk free

Introducing Toucan Collect, our donation management tool for charities

Toucan Collect is a Pay-As-You-Go, omni-channel donation app that makes fundraising easier for your team. Accept contactless donations using any compatible smartphone, and bank cash, coins, and cheques at over 60,000 locations across the UK - all in one app.

The app is fully brandable with your charity’s logo and colours, creating a personalised fundraising tool your team can use anytime, anywhere.

Toucan Collect is free to download from the Apple App Store and Google Play Store. There are no setup fees or upfront costs - simply sign up online and start fundraising straight away.

See how you can get started

Toucan Collect donation management app

Toucan Collect

Tap on Phone

Collect Features:

  • Fully branded app, tailored to your charity
  • Single and recurring donation options (set by campaign)
  • Customisable donation amounts for each campaign
  • Unlimited users
  • Unlimited campaigns
  • Gift Aid compatible
  • Collect marketing consents
  • Flexible pay-as-you-go licence
  • Comprehensive reporting and easy-to-use management portal
  • Share campaigns easily via QR Code
  • Full user audit and management
  • Compatible with Stripe merchant account only

Cash Depositing Service

Cash Features:

  • Deposit donations at over 60,000 Post Office, PayPoint and Payzone locations across the UK
  • High deposit limits: £999 (Post Office and Payzone) and £200 (PayPoint)
  • Donations settled directly into your charity bank account
  • Fully branded app, tailored to your charity
  • Unlimited cash deposits
  • Unlimited users
  • Unlimited campaigns
  • Flexible pay-as-you-go deposits and settlements
  • Comprehensive reporting and easy-to-use management portal
  • Share campaigns easily via QR Code

With Toucan Collect you can:

Toucan Collect Capabilities

  • Accept one-off and recurring donations, including Gift Aid
  • Customise campaigns by appeal with tailored branding
  • Set flexible donation amounts to suit your audience
  • Take advantage of no contactless limits to maximise donations
  • Turn one-time supporters into long-term donors with recurring giving and marketing consent capture

Manage campaigns with ease

  • Create and manage unlimited campaigns
  • Track donations across multiple appeals, events, locations and fundraisers
  • Reconcile funds in a way that works for your charity

Bank cash conveniently

With the UK’s largest cash deposit network available, you can bank donations at over 60,000 conveniently located stores most open early until late, 7 days a week.

  • Deposit cash notes and coins
  • Deposit cheques at Post Office locations
  • Deposit up to £999 at Post Office and Payzone locations
  • Deposit up to £200 at PayPoint outlets
  • Make unlimited deposits in the same day
  • Generate a secure, unique barcode in the app for quick and easy processing
  • Receive funds settled directly into your charity’s bank account within days

Toucan Collect Portal

The Toucan Collect app includes access to the Toucan Charity Portal, a simple, all-in-one platform to create and manage your fundraising campaigns.

From the portal, you can:

  • Create campaigns for contactless collections, cash deposits or both
  • Set donation amounts and enable single or recurring donations
  • Turn on Gift Aid and customise your campaign branding
  • View all transactions in real time

You’ll also have access to comprehensive reporting, with downloadable XLS and CSV files to make reconciliation quick and easy.

Everything you need to manage your fundraising, all in one place.

Toucan Charity Portal

Toucan Collect Licence Pricing

Flexible Monthly Pay-As-You-Go

  • No long-term contracts - only pay for what you use
  • £9.95 + VAT per licence per month for Tap on Phone, only if you raise more than £12
  • Raise £12 or less? There's no charge
  • Using cash only? No licence fee applies – just a simple pay-as-you-go per deposit and settlement

Stripe Integration

  • Toucan Collect works with your Stripe account to process donations
  • Stripe applies its standard processing fees as per your agreement
  • Toucan Collect adds a small 1.95% fee per transaction
  • All fees are deducted automatically, and the remaining funds are paid directly to you

If your organisation already has a Stripe account, you can apply straight away.

If you want to accept contactless donations, you'll need a Stripe account first.

Only using the cash depositing service? No Stripe account is required - you can sign up straight away.

Download our pricing brochure

How to Get Started with Toucan Collect

To get started with Toucan Collect, please click the sign up link below. If you're already a Toucan Giving customer, simply log in using your existing details.

Toucan Collect combines both Tap-On-Phone and Cash Depositing functionality. During sign up, you'll be able to select the services you require.

  1. Log In or Sign Up
    • Click the link below to log in or create your account.
    • Only one authorised representative from your organisation needs to register.

    Log In or Sign Up

  2. Complete Onboarding

    Fill out the onboarding form with your charity details.

    Toucan Collect (Tap-On-Phone)

    Before you begin, please have:

    • Your Stripe login details ready, as you'll need these to connect your Stripe account.
    Toucan Collect (Cash Depositing)

    If you'd like to enable Cash Depositing, you'll also need to provide:

    • A copy of your charity's bank account statement (where donations will be deposited — statements must be dated within the last 6 months)
    • Proof of ID and proof of address for one trustee (e.g. Passport or Driving Licence, plus a Utility Bill dated within the last 6 months)

    Once submitted, your Toucan Cash application will be processed and registered with our retail network partners. Please allow up to 5 working days for approval.

  3. Access Your Dashboard

    Once onboarding for Toucan Collect (Tap-On-Phone) is complete, you'll gain access to the Toucan Collect dashboard, where you can immediately start:

    • Creating custom campaigns with a unique QR code
    • Sharing campaigns with your community of fundraisers and volunteers

    If you have applied for the Cash Depositing service, please allow up to 5 working days for approval. Once approved, you'll receive a confirmation email to let you know your Toucan Cash service is live.

    Note: Fundraisers and volunteers will need the Toucan Collect App installed on their smartphone.

For Fundraisers

Please note that registration on the Toucan Collect app is specifically for a fundraising account. If you are the authorised individual signing up your charity for Toucan Collect, you must complete the registration process via our website.

  1. Download the App

    • Download the Toucan Collect app from the iOS or Android app store.
    Download Toucan Collect on Google PlayDownload Toucan Collect on the App Store
  2. Create an Account

    • Register for a fundraiser account within the app.
  3. Scan the QR Code

    • Ask your charity for the unique QR code for their active campaign.
    • Use the app to scan the code and link your device to the campaign.
  4. Start Collecting Donations

    • Once activated, you can immediately start collecting donations for the charity!
Fundraiser using the Toucan Collect app